IBAS has published its 2017-18 Annual Report, 20 years after the leading dispute resolution service in the betting and gaming sector was first established.
IBAS welcomes the publication of new standards and guidance for Alternative Dispute Resolution in the gambling sector.
Andrew Fraser has been appointed as the Chairman of IBAS with effect from January 2018, while Elaine Smethurst and Michelle Parkes join the board as non-executive Directors.
IBAS reminds consumers that it exists to consider and adjudicate on disputes only after every reasonable effort has first been made to resolve the matter with the business.
Gambling-specialist Alternative Dispute Resolution (ADR) service IBAS today launched an updated and expanded website, marking the completion of the first stage of its digital restructuring.