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Our expert adjudicators will consider the facts of each consumer dispute, the operator’s terms and conditions, applicable consumer protection law and any relevant regulatory requirements applicable to the transaction. Our role is to resolve the dispute independently and impartially. Our rulings are binding on registered operators for amounts up to £10,000. To learn more, visit here.
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Dispute avoidance advice
Help with topical, event-specific or seasonal advice on dispute avoidance and more enduring recommendations we have made to the gambling industry which have not so far enjoyed wide take up.
Latest News
Catch up with the latest News, Features and Press Releases from IBAS
Spygate: The Repercussions for Football Clubs and Bettors
IBAS Panel Member Kevin Pullein reflects on how the dramatic twist to the 2025/26 Championship play-offs affected three clubs and many more bettors.
The Good, Bad and Unavoidable of Shots Betting in Early Games at the 2026 World Cup
Curse of the Golden Boot: World Cup Betting Pitfalls
IBAS Panellist Kevin Pullein examines some of the issues likely to surface in our work during the 2026 FIFA Mens Football World Cup.